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Employee Enablement

Manage, track and train your employees better.

The Employee Enablement Accelerator’s dashboards allow leaders to see real time efficiency data for each department, workgroup, or employee.

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Beyond process discovery

Employee Enablement does not often enter the conversation in process discovery. We are looking beyond process discovery to Enterprise Intelligence, using your data to empower every area of your organization.

Diagnosing and fixing problems in employees’ environments, like system’s limitations, communication bottlenecks, or training shortfalls, remove the causes of process variations. The improved work environment and streamlined processes increase productivity and company morale. The Employee Enablement Accelerator gives you the tools to see how employees spend their time and what might be holding them back.

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“In our bank we have people doing work like robots. Tomorrow we will have robots behaving like people.” John Cryan, CEO of Deutsche Bank.

The purpose of process improvement and automation is definitely to save money and increase efficiency. But it is also to remove tedious work from employees so that they can focus on the tasks that require problem solving, creativity, and well, “human-ness”.

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Enablement For Department Managers

How would it change your management style to have up-to-date efficiency metrics on each user in your team?

If you could:

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Identify your star players and the weak links.

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Measure which processes are efficient and those that need to be retooled.

Verify outsourced teams efficiency and comprehension of given tasks.

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The Employee Enablement Accelerator gives you the information you need to make hard conversations easier. Quarterly and Year end employee reviews are simplified with detailed performance metrics.

See real metrics on employee active and idle time.
Reveal how much of their active time was spent on meaningful work.
Discover who is going above and beyond and who is putting in less hours than the claimed to pay roll.
Verify Personal Improvement Plan outcomes.
Track where new processes are being applied, and how departmental and personal efficiency improves with the change.
Compare performance across different work groups in different locations and diagnose challenges for underperforming teams.

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From GENIE’s Core Command Center we are able to see company-wide productivity analysis and week-over-week changes in global productivity. With the Employee Enablement Accelerator we are able to dive down to the department, work group, and individual employee-level to assess where wins or losses in productivity arise.

You can see comparisons of an individual’s employee efficiency compared to themselves in other months, versus their workgroup, versus their department. These productivity deltas allow us to ask the right questions. If work group A is completing tasks in 40% less time than work group B, what are the reasons? Where are they located in the world? Is it a language issue or is the time of day having an impact? Is it a systems issue, perhaps work group B is using outdated hardware, or are they being slowed down with substandard internet connectivity? Has work group B recently added new team members who need more training?

GENIE gives you the data to investigate these productivity deltas and create training plans to get everyone up to speed.

We are also able to extrapolate from the data more complex resource dependencies. If a work group is underperforming because they are being called upon to complete another department’s tasks, we can then see clearly where additional resources need to be placed.

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Process Documentation is everyone’s favorite office management task!?

No, it’s not ours either. That’s why we automated it.

And we can show you how to save weeks of time and be more compliance ready than you have ever been before. Our Intelligent Process Discovery enables end-to-end continuous process management.

Discovery & Mapping: Enables full-task and process discovery.
Analysis & Optimization: Provides process and productivity analytics.
Audit & Compliance: Tracks processes & generates SOPs

Maintaining process documentation and compliance requirements is tedious. The SOP and PDDs generated by GENIE are sufficient for most SOC2 compliance requirements. As your company benefits from automation the roles for your human staff may change. In 2 clicks an email you can push out the new changes to everyone affected. Helping you effectively manage and support your staff in this change.

GENIE’s data also gives you real statistical performance data to make annual reviews easier. You can know how efficient this staff member is compared to themself last year, to their teammates, and the rest of the company. You can see where they follow the process well and where they are deviating from the guidelines.

Having this data allows you to identify and reward star players. It also lets you objectively identify great players who need more training versus the ones who are just wasting the company’s time.

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Beyond uncovering potentials for automation, the Enablement Accelerator simplifies the tedious documentation that is required for HR and Compliance. The AI produced Process Definition Documents can be used for automation but can also be used as the basis for SOP’s, training materials and SOC2 compliance documentation.

As your company benefits from automation, the roles for your human staff may change. In two clicks and an email you can push out the new changes to everyone affected, helping you effectively manage and support your staff through the changes.

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Add the Employee Empowerment Accelerator and take advantage of your data

The Automation Journey is not just about robots. It’s about the people we want to relieve from repetitive tasks, making them more efficient and successful. When you add the Employee Empowerment Accelerator you have a powerful tool to train, support and review your staff.

Let us show you how you can add this powerful tool to your tool belt.

Fill out the form below and we’ll reach out shortly.

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